Medical device services can also be smart
Release date: 2014-08-01 In less than a year, the equipment start-up rate (Uptime) of Shanghai First People’s Hospital has increased from 95% to 98.5%, and 6 CT and 4 MRs in the hospital can be 15 days more. This means that CT has increased by 10,000 people, and MR has increased by about 1,500 times. It has improved diagnostic efficiency and circulation without adding equipment. The CT reservation was advanced from 3 days to 4 days to 1 day to 2 days, which improved satisfaction. Source: Health News Hearing Aid,Hearing Assist,Hearing Aid Devices,In Ear Hearing Aids Shenzhen Sunshine Technology Co.,Ltd , https://www.yatwinsz.com
Pan Changqing, vice president of the hospital, said that the achievement was based on the trial of GE Medical Startup Protection Solution. The boot protection solution selects CT, MRI, DR and angiography machines and other imaging equipment, combined with advanced intelligent equipment and services, based on advanced data analysis, through the improvement of the equipment's boot guarantee rate (Uptime), remote training, online learning And the effective use and management of equipment assets to achieve the goal of improving the management efficiency and productivity of the medical industry and improving the accessibility of medical services.
"Service Intelligence" will passively respond to active management
The contradiction between expanding medical needs and limited medical resources is one of the major challenges facing the Chinese healthcare industry today. In the pursuit of cutting-edge equipment technology innovation, the development of the medical industry pays more attention to how to improve the utilization rate of existing equipment, improve the skill level and management ability of doctors, thereby improving the overall productivity and operational efficiency of hospitals. Driven by the wave of new technologies, medical device services are also urgently needed to become smarter, more efficient and forward-looking.
As a comprehensive medical service model in the era of industrial Internet, GE's "service-savvy" platform is dedicated to upgrading medical equipment services from the "passive response equipment failure" model to the "active management equipment output" to " Improve equipment efficiency, "enhance talent soft power", "optimize operational decision-making" as the three pillars, lead medical equipment services into the intelligent era through nine core technologies and programs, help hospitals improve productivity and operational strength, and enhance physicians' soft power Respond to industry challenges and bring better and smarter medical care in the industrial Internet era.
Gary Bobb, general manager of GE Healthcare China's customer service department, said: "The new service platform 'service intelligence' is an important part of GE's industrial Internet technology application in the medical field, based on interoperability and mobile medical, intelligent analysis technology, Help hospitals use equipment more efficiently, improve their talent management and management skills, and provide comprehensive solutions and even decision support for hospital operations management, helping medical institutions to take the lead in the constantly advancing and changing medical reform wave."
"Smart" machines boost medical productivity
The current utilization rate of medical equipment needs to be improved, and the long downtime of equipment will hinder the normal inspection of patients, and medical resources will be wasted. GE Healthcare's “Service-Side†platform provides three core technologies and solutions through efficient boot protection, timely warning and repair, and real-time system analysis. It provides planned intervention on equipment operation, reduces unplanned downtime, and effectively improves the machine. Utilization rate.
The power-on protection solution combines a dedicated service team, an enhanced parts logistics team and a remote maintenance model (GE Smart Response Center) to provide more effective start-up protection. Taking the VCT machine as an example, every 1% increase in the operating rate can diagnose 280 cases per machine per year (based on the industry average of 80 cases/day), which means that the hospital's diagnostic efficiency is greatly improved.
The digital warning service package provides timely warning repair through forward-looking warning service (OnWatch), one-touch repair service (iLinq) and electrical environment monitoring system, which can reduce the emergency repair time of equipment from an average of 7.97 hours per month to 5.42. Hours, down nearly 32%, allowing hospitals to make full use of equipment resources, increase circulation, and reduce the waiting time for patients to check.
The device real-time analysis system is based on the iCenter desktop information center and IPM device usage reports, quickly obtaining equipment maintenance information, reducing labor costs by 12%, and helping hospitals plan equipment budgets.
Enhance talent strength with training
In response to the training needs of medical equipment service talents, GE's “Service on the Platform†platform will provide hospitals' technical and management teams with exclusive technical support programs and training courses through full-time senior support, comprehensive application support and management strength enhancement to help improve hospital talents. Soft power to achieve sustainable development.
The clinical engineer technical support program is designed for the hospital engineering team to provide full-time senior support such as technical training courses, online technical support and virtual technical support to help clinical engineers improve their technical capabilities and their value.
The clinical operation continuous improvement program is based on the new AppsLinq, E-education platform and clinical training courses, providing comprehensive application support for hospital equipment operators, improving the operator's ability to use and inspect the equipment.
The Leadership Training Program provides leadership training in hospital strategy courses, asset management courses, and nursing management courses through GE Business Schools with many years of experience to help hospitals improve their talent leadership and optimize operations management.
Asset Management helps optimize operational decisions
GE's "Service Intellect" platform can also provide clinical big data analysis by improving asset management and operational processes, providing hospitals with service support solutions for asset management optimization, operational management optimization and clinical data analysis, and improving workflow in all aspects. Improve patient turnover and help hospitals optimize operational decision-making and management.
The asset management solution uses Asset Plus to integrate hospital asset information, comprehensively understand the cost consumption and usage of equipment assets, standardize equipment maintenance management and electronic information transformation, and provide evidence for asset investment and use analysis. The hospital develops cost control and equipment procurement plans to optimize hospital operations and asset management.
The hospital's operational process improvement program uses a network architecture-based solution - Mobile nursing and mobile tracking and positioning system (AglieTrac) to pinpoint patients and devices, and understand their basic and emergency status in real time, reducing equipment idleness And reduce the risk of patients, optimize the doctor's workflow, and improve the patient's medical experience.
The intelligent management solution establishes a forward-looking data analysis platform, uses visual analysis tools, performs clinical data analysis applications while ensuring data security, and builds output-based personalized medical services based on hospital equipment data.
Renji Hospital, affiliated to Shanghai Jiao Tong University School of Medicine, is the first “Assets Plus†pilot hospital in China. It conducts equipment life cycle analysis management, hospital archives and processes for informationization, networking, and automatic warning reminder systems. Achieve comprehensive optimization and improve the operational efficiency and quality of the hospital. So far, GE Healthcare Asset Management Solutions (Assets Plus) has helped more than 1,000 hospitals in more than 20 countries around the world transition from simple equipment maintenance to asset management. Wang Yu, deputy dean of the hospital, said: "We have used AssetPlus software for two years to help hospitals carry out system integration and analysis functions, effectively transforming simple equipment management to integrated asset management, allowing limited resources to achieve maximum utilization of assets. The management mode under the industrial Internet can realize real-time analysis, integration and decision-making of people, equipment and assets, and help realize scientific and refined management."