Microscope camera use problem (1)
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answer:
Hardware detection, replace the USB interface to determine whether the power supply or data transmission is unstable, generally connected to the back panel of the computer, and then reinstall the corresponding device driver according to the User Guide;
Check the camera's data cable for any problems, you can change the printer's data cable for testing;
Determine if the other party uses our software to collect images and check if the drivers and software match.
Check the computer problem and try another computer.
Check the camera problem and change the camera connection to work properly;
Ask the customer whether the software is compatible with the following Microsoft common interfaces: directshow, Twain, WDM interface. Check out the appendix to see if our camera supports these Microsoft common interfaces.
Ask the customer whether to use the SDK development kit of our company's camera to open the customer's software to capture images. If it is to turn to technical support. (This is also a problem with the camera being compatible with other software)
Some of the cameras that need to be equipped with cards (MC55's 1394 card, USB3.0 camera) drive are often lost, suddenly stuck in use?
answer:
It can be judged that the card is in poor contact or damaged. It is recommended that the customer find a special accessory card for our company.
Imaging is not clear?
answer:
Whether the preview resolution is the highest parameter used in the software parameter setting, and whether the adaptive option is selected.
If the focal length is adjusted, fine-tune the fine adjustment of the microscope, and adjust it before and after to see if it can be clear;
For some CMOS cameras, you can see if the gain is high and the noise is too high;
Appropriate reduction of aperture stop
When the device is turned on, the image capture window is dark?
answer:
If it is a rod beam splitting microscope, please pull the lever to the digital imaging device end;
Adjust the brightness of the microscope bulb;
Check whether the exposure parameter and gain setting are both minimum values, and if so, increase the value;
According to the driver can not be installed properly.
When the device is turned on, the image capture window is bright white?
answer:
The microscope light source is too bright to reduce the brightness;
The software gain or exposure time is set too high and the value is lowered;
USB interface problem, replace a new interface.